How to Get Support with AutyFi.ai? Follow
To get support on the bottom left, hit the
Support Button.
Getting Help from AutyFi Support
Navigating AutyFi.ai can sometimes feel like a maze, especially when encountering connection issues. But worry not, as AutyFi has a dedicated support team ready to assist you. Here's a simplified, step-by-step guide on how to get help from the AutyFi support team:
1. Log in to AutyFi.ai
The first step towards resolving your issue is to log in to your AutyFi account. You can do this from the login window. Once you input your credentials, you'll be directed to the front page of AutyFi.
2. Navigate to the Support Button
Once you're on the front page, you'll notice several options on the left sidebar. Scroll to the bottom of this sidebar to find a Support' button. This is your gateway to the AutyFi support team.
3. Choose Your Method of Support
After clicking the 'Support' button, you'll have eight options for contacting the AutyFi support team. These options include [live chat, email, phone, etc.]. You can choose the one that best suits your needs.
And there you have it! You can contact the AutyFi support team in three simple steps to resolve your issues. Remember, the AutyFi support team is always ready to help you solve any problems. Happy navigating!
Business Hours: Mon-Thurs 7-4, Fri 7-3 CST. We’ll respond swiftly during these hours ONLY.
Choose Your Desired Support Option Below:
OPTIONS BELOW ARE IN ORDER OF PREFERENCE
1. User Guide -> Support.Autymate.com
!!!REAL-TIME!!!
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Find answers fast via self-service, intelligent keyword searchable guide
2. Chat Lower (Preferred) right corner of our app and website
5-15 Minutes During Business Hours. If you close your chat or return later, you can catch up where you left off.
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Faster response time and feedback, highly monitored
3. Text +1 (615) 551-5848
5-15 Minutes During Business Hours
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Faster response time and feedback
4. Email: Support@Autymate.com
2 Hours During Business Hours
⭐️⭐️⭐️⭐️⭐️ Highly Preferred -> Faster response time and feedback, highly monitored
5. Call: (502) 276-7002
3 Hours During Business Hours, if no one is available, please leave a voice mail
⭐️⭐️⭐️ Moderately Preferred: Our staff favors chat/email to share resources, while calls often need follow-up chats/emails.
6. Zoom Onboarding Session
Only if you need help getting onboarded, click here to schedule an Onboarding Session
You can usually set a meeting in 1-3 Business Days in Advance
7. Zoom Support Meeting
If you have an issue where you need to share your screen to resolve your issue, click here to schedule a Support Meeting
You can usually set a meeting in 1-3 Business Days in Advance
8. Visual Feedback Button
We are experimenting with an easy way to get your visual feedback to improve.
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